Fable FAQs

Question 1

How do I contact your Customer Service?

Answer

Please call us on: 01926 257576 or email: harriet@fableinteriors.com with any questions you have.

Question 2

What are your opening hours?

Answer

You can place an order on our website 24 hours a day. But if you’d like to talk to us, our phone line is open Mon - Sat, 9:30am - 5:30pm and Sun 10:30am - 4:30pm.

Question 3

How do I use my promotional code?

Answer

Simply click ‘Enter a promo code’ on the checkout page and enter your promotional code into the white box below. Please note, you can only use one coupon at a time.

Question 4

What do I do if my delivery hasn’t arrived?

Answer

If you haven’t received your delivery within the estimated time, but have received a dispatch email, please let us know by calling: 01926 257576. Alternatively, you can email: harriet@fableinteriors.com. All deliveries are tracked so we will be able to resolve this problem for you quickly.

Question 5

What if i’m not in when my order is due for delivery?

Answer

We will call or email you with a delivery time for all large items (such as furniture). All smaller items will be delivered by via Hermes between 8am - 8pm. This is a fully trackable service. If you are not in when delivery is attempted, your parcel might be left in a safe place or with a neighbour. Alternatively, the courier will attempt delivery on the following day.